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Special Offer Terms & Conditions

All offers are subject to availability and are for a limited time only.

No Refunds on Discounted Items: All purchases of discounted items are final and non-refundable. We do not offer any refund, return, or exchange for products purchased at a discounted price. By proceeding with the purchase of discounted items, you acknowledge and agree to this no-refund policy.

Availability of Stock: We make every effort to maintain accurate and up-to-date stock information. However, we cannot guarantee the availability of any specific item. The availability of products is subject to change without prior notice. If an item you ordered is out of stock or unavailable for any reason, we will notify you as soon as possible and provide alternatives or issue a refund for the unavailable item.

Terms & Conditions

On this website, the terms ‘us’, ‘we’ and ‘our’ refer to, ‘Klaraban Limited and its associated entities. The term ‘you’ refers to the user or viewer of our website, or the client as the context requires.

Use of Website

The use of this website is subject to the following terms of use:

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our Privacy Policy. If you disagree with any part of these terms and conditions, please do not use our website.

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any purpose.
You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors fully permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence. From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Gift Cards, Discounted Vouchers and Vouchers

The conditions below apply to use of Gift Card (Gift Card), issued by Klaraban LTD. Purchasing or using the Gift Card means that you accept these conditions.

We reserve the right, at our complete discretion to refuse to sell Gift Cards to any person at any time for any reason.

Gift Cards cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new Gift Card and are not legal tender, account cards, credit or debit cards or securities.
Gift Cards cannot be redeemed for cash, returned for a refund, have their balances consolidated to a new Gift Card and are not legal tender, account cards, credit or debit cards or securities.
Anyone holding the Gift Card can use its value to make purchases, so your Gift Card should be kept secure. If your Gift Card is lost or stolen, immediately report this to us. We take no responsibility and are not liable for any loss suffered by you because of a lost or stolen Gift Card.

We may replace a faulty, lost or stolen Gift Card at our absolute discretion. Any replacement Gift Card will have the same unused value (at the time of replacement). Gift cards will be void if they are defaced, mutilated, altered or tampered with in any way. We may subject Gift Cards to verification and security checks in our absolute discretion.

We may cancel any Gift Card, or the Gift Card scheme, for any reason at any time without notice. If so, we may either provide a refund or a replacement Gift Card of equivalent value unless we reasonably suspect fraud in relation to a Gift Card. The Gift Card remains the property of Klaraban ltd.

Cancellation Policy

We require 48 hours’ notice to reschedule or cancel all appointments.

For prepaid sessions, failure to cancel within that time frame will result in the forfeiture of that appointment. For unpaid service or consultations appointments, a charge of £100 will apply.

Your Journey at Klaraba:

We are committed to exceeding your expectations with exceptional service throughout the course of your treatments.

We would recommend when booking or rescheduling your treatments to do so as far in advance as you can, so we can facilitate your every need.

Unfortunately, we cannot always guarantee that you’ll be treated by the same laser specialist or the exact time you desire for that individual appointment.

Photo ID may be requested.

Cosmetic Injections T&Cs

A deposit or credit card number is required in advance for all cosmetic injection treatment bookings
Bookings must be made in advance.
Cosmetic injection clients must be deemed medically fit and suitable for treatment, following a consultation with one of our injectors.
The price per area treated will depend on the number of units required and the product used.
The price is based on units of the relevant product as recommended for the client by the treating Injector.
Products purchased in a package can only be used in one appointment.
Packages cannot be split over appointments.
Clients may require less or more units to treat the selected area. If a client requires more than the maximum number of units to treat the selected areas, additional payment will be required. No refunds or reduction in price will be allowed if a client purchases a package but does not, or cannot safely, use all the product units in the package in the one appointment.
The number of units administered will solely be at the discretion of the medical practitioner prescribing the product.

Payment Methods

We accept the following payment methods:

Maestro/Master cards

Visa Debit/ Credit cards

Amex

Cash on arrival

Paypal

Payments